Showing posts with label invalid printer specified in Microsoft Dynamics SL Printer Options.. Show all posts
Showing posts with label invalid printer specified in Microsoft Dynamics SL Printer Options.. Show all posts

Wednesday, 7 August 2013

Report ROI has Stop working in Dynamics SL

Issue:
I'm getting this error when tried to click the print preview button in all Report ROI.

 Environment: Solomon 2011

System type: 32 bit OS windows 7

Cause1:

  •  An invalid printer specified in Microsoft Dynamics SL Printer Options.
  • In a Terminal Server or Citrix environment, every time that you log on, the name of the printer may change slightly.


Solution

      1.  Open Printer Options (98.220.00) and specify a valid printer / Use Windows Default printer.

Cause2:
  •  The DLL file “u2lsol4.dll” may missing in \WRKSTN\Windows\Crystal under SL  root folder
Solution: 
  1. Browse the “u2lsol4.dll” file under the SL installation files and place it in to the above mentioned path.
  2.  Register the above DLL